It is essential to exercise caution while selecting the headsets that will be utilized in customer centers. To field customer inquiries, the staff members are required to keep them on for extended periods and consistently. In addition, if there are going to be many people working in the same room, noise cancelling headset for call center is a must to have. Because of this, your company must investigate several office headsets available so that you can select the one that will work best for the employees working in your call center.
1. Jabra Evolve 20
The majority of USB-wired headsets come equipped with an inbuilt controller, like the Jabra Evolve 20 UC Stereo Wired Headset. So, what exactly are some capabilities of this inline controller?
- Volume up and down feature
- To turn your microphone on or off, use the "Mute" button on your controller.
- Take and end phone calls.
Jabra call center headset does a good job of reducing annoying background noise, it comes with a decent two-year warranty, and it features an integrated busy light that lets people around to notice that.
The ear cushions offer adequate padding, which contributes to their plush and comfy nature.
You can expect it to cost somewhere between $50.00 and $60.00, making it a cost-effective choice available on the market. This price range is determined by whether you choose a mono or dual model.
2. Poly Blackwire 5220
These headsets are, without a doubt, suitable for use with Microsoft Teams, Zoom, and a variety of other major platforms for online collaboration.
They are ideally suited for users who considerably use their computers for communication and cooperation. Ear cups of the 5220 may be adjusted both inwards and outwards, allowing you to find the optimal position for your head regardless of its form.
A noise-canceling microphone will ensure that people can hear what you have to say. When you make a phone call, the audio will switch to wideband, and when you play music, it will switch to high-fidelity stereo.
In terms of cost, the Poly Blackwire 5220 falls somewhere in the center of the pack because its price is often around one hundred US Dollars.
3. Mairdi M805DUC
The Mairdi M805DUC is part of the MAIRDI USB headset with a built-in unidirectional noise-canceling microphone can block out unwanted background noise for loud & clear precise voice picks-up, greatly ideal for clear conversation, dragon nuance voice recognition, and speech dictation. Wide-band speaker ensures HD audio sound and natural hearing for this computer headset, with anti-acoustic shock to protect hearing health.
- Mairdi Headset Super Comfortable Wired Headphones: lightweight design, super soft ear cushion with memory foam and skin-friendly protein leather allow this Skype headset for all-day long wearing, easy adjusting headband makes sure overall fitting for different head sizes. With gooseneck microphone arm 330°rotatable for multiple adjusting to pick up voice well.
- The Mairdi call center headsets plug-and-play PC headset with convenient inline Volume Switch & Mic Mute for easy access.
- They are inexpensive while providing characteristics that are advanced technologically and comfortable.
4. Wantek F602J35
This Computer Headset is compatible with the iPad, iPhone, Samsung, and most other Smart Phones.
Built-in sophisticated volume control, on/off, switch for taking calls.
The Wideband Sound 3.5mm phone headset for the Samsung Galaxy allows a natural audio experience, and it has a Noise Canceling Microphone to eliminate ambient noise.
Once more, they are on the more reasonable side, and a headset is a fantastic option that is suitable for Skype Chat, business, call centers, and zoom meetings.
5. Voyager Focus UC Headset
The Voyager Focus UC Bluetooth headset is ideal for carrying on a conversation for a whole workday. It can successfully combine high-quality noise reduction, robust stereo audio, a boom mic, and a battery life that lasts for the entire day.
But the customer cannot change the battery. Because of this, you won't be able to change the battery in your headset when it reaches the point where it will no longer accept a charge or when it only provides a limited amount of talk time. In its place, you will be expected to purchase a new headset.
Unfortunately, they are expensive (priced between 145 and 300 USD) and only come with a Bluetooth option; there is no option for a cable connection.